Frequently Asked Questions
Honest answers about Wellaray Coffee, food supplement use, our EFSA-backed ingredients and ordering with Bramble Cross Nutrition.
About the Product
Wellaray Coffee is a food supplement presented in convenient single-serve sachets. It contains L-Carnitine, chromium, green tea extract, natural coffee extract and a proprietary botanical blend. It is designed to be dissolved in a morning hot drink and enjoyed as part of a consistent wellness routine. It is a food supplement - not a medicine - and is not intended to diagnose, treat, cure or prevent any disease.
The active ingredients in Wellaray Coffee are plant-derived or synthetically produced amino acids and minerals with no animal-derived components. However, please check the outer packaging for full allergen and suitability information, as the product is manufactured in a facility that may handle animal-derived ingredients.
Yes. Wellaray Coffee contains 150 mg of natural coffee extract per sachet, which contributes a moderate amount of naturally occurring caffeine. Individuals sensitive to caffeine, pregnant or breastfeeding, or taking medication that interacts with caffeine should consult a healthcare professional before use.
We recommend consulting a qualified healthcare professional before taking any food supplement during pregnancy or whilst breastfeeding. This is standard guidance for all food supplements and reflects the individual variation in nutritional needs during these periods.
The formulation does not contain gluten-containing ingredients. However, the product is manufactured in a facility that may handle gluten. If you have a diagnosed coeliac condition or serious gluten sensitivity, please consult your healthcare professional before use and refer to the full allergen information on the outer packaging.
Ingredients & Nutritional Claims
L-Carnitine contributes to normal energy-yielding metabolism. This is an EFSA-approved nutritional claim. It relates to L-Carnitine's role in the transport of long-chain fatty acids into the mitochondria, where they are used in energy-producing metabolic processes. This is a structure/function claim - it does not imply a therapeutic effect.
Chromium contributes to normal macronutrient metabolism and helps maintain normal blood glucose levels - both EFSA-approved nutritional claims. This means that chromium plays a role in the body's normal physiological processes for processing carbohydrates, fats and proteins, and in maintaining normal blood glucose as part of a healthy lifestyle. It is a structure/function claim and does not imply treatment of any medical condition.
Green tea extract contributes to the protection of cells from oxidative stress - an EFSA-approved claim. This refers to the antioxidant activity of the polyphenols (primarily catechins) naturally present in green tea leaves, and their role in supporting the body's normal cellular protection processes.
Subcutaneous fat is stored just beneath the skin and can be felt by pinching. Visceral fat is stored deeper around internal organs. Both are part of normal human physiology. Understanding the difference is part of an informed approach to body composition - but it is important to note that both types are influenced by many lifestyle factors, not a single supplement or product. This information is purely educational and does not constitute medical advice.
Ordering, Delivery & Returns
Complete the order form on our homepage with your name and phone number. We will call you to confirm the order and agree delivery details. Payment on delivery is available - no advance payment required.
Standard UK delivery takes 3-5 working days from order confirmation. Free delivery is included on all orders. We will contact you by phone to confirm your order and estimated delivery window.
We offer a 14-calendar-day return period from the date of delivery, in line with your rights under the Consumer Contracts Regulations 2013 and EU Directive 2011/83/EU. To initiate a return, contact us at info@shouldersforceec.world. Please see our Refund Policy for full details.
Yes. Payment on delivery is available for all UK orders. There are no hidden charges - the price confirmed at the time of your order is the price you pay, inclusive of VAT and delivery.
Currently, Wellaray Coffee is available for delivery within the United Kingdom only. If you are interested in international availability, please contact us at info@shouldersforceec.world.
General Wellness Questions
The yo-yo effect refers to cycles of weight loss and regain, typically associated with highly restrictive or unsustainable dietary approaches. Nutrition researchers generally recommend gradual, sustainable lifestyle changes - including balanced eating, regular physical activity and adequate sleep. Wellaray Coffee is positioned as a complement to such a lifestyle, not as a rapid intervention. This information is for educational purposes only.
No. Food supplements are legally defined as products intended to supplement a varied, balanced diet - not replace it. Wellaray Coffee is a food supplement and should be used alongside a nutritious, varied diet and healthy lifestyle. This is a legal requirement under UK and EU food supplement regulations.
Supporting normal energy-yielding metabolism involves a combination of lifestyle factors: consuming a varied, balanced diet that provides adequate macronutrients; staying well hydrated; engaging in regular physical activity; prioritising sleep; and managing everyday stress. Specific nutrients - such as L-Carnitine and chromium - have EFSA-approved nutritional claims related to normal energy-yielding metabolism and macronutrient metabolism respectively. These nutrients can contribute to the overall dietary pattern as part of a food supplement.
Have a question not answered here?
Contact Us